Help - FAQ -Answers



    Q : The CD is not working in my computer?

    Ans: There are a couple of reasons for the failure of a CD. First check your computer which is having essential requirements to run the CD such as Java scripts enabled, flash player, acrobat reader etc. These are available in Essential folder of the CD. Then you have to check on the data integrity of your CD by copying all files from the CD/DVD drive to your hard disk using your file browser such as Windows Explorer, if you receive error messages reporting about "read errors" it's likely that the CD is defective. Some times the CD may be having scratch or dirt during the delivery process. In such cases please send us a note; we’ll be happy to replace it at no charge. If you bought it from news stand return it to the bookshop they will take care of it.

    Please note: Info Kairali CDs are distributed "as is". Info Kairali Magazine provides technical support for defective discs only. Unfortunately, we can't provide any installation support or trouble shooting help as we are neither the original vendor nor the developers of the software.