Help - FAQ -Answers



    Q : I haven't received my last issue. What's going on?

    Ans: There are a couple of effects outside of our reach, so we need to check on the facts first. Please notify us at support@infokairali.com or by online from this page, providing your address details and, if possible, your subscription ID, in the e-mail’s body. The subscription ID is printed on the mailing envelope above your address.
    We'll then come back to you within 3 working days and send out a replacement copy if your claim is valid.

    Here are the top three reasons for a missed delivery:
    • The mailing has gone lost somewhere in transit, probably in the international postal system, or
    • You don't have a valid subscription with Info Kairali magazine (subscription expired) or
    • You've relocated and forgotten to inform us or informed us late, after the mailing was already sent out.